Privacy Policy
Privacy

Privacy Policy

How FilisHealthCare collects, uses and protects personal information.

Last updated: May 2026

Introduction

FilisHealthCare is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

We may collect the following types of information:

  • Personal details (name, address, contact information)
  • Health and medical information relevant to care provision
  • Next of kin and emergency contact details
  • Financial information for billing purposes
  • Information from healthcare professionals involved in your care

How We Use Your Information

We use your information to:

  • Provide and manage your care services
  • Communicate with you about your care
  • Share information with relevant healthcare professionals
  • Process payments and maintain accurate records
  • Comply with legal and regulatory requirements
  • Improve our services and respond to feedback

Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (where applicable)
  • Object to processing of your information
  • Request a copy of your data in a portable format

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: info@filishealthcare.co.uk
Phone: 07957 261604

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